Help Center
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FAQ
What is BackHub?
Use Cases
Getting started
Backup features explained
Back up GitHub repositories
Backup Snapshots
Cloud Sync to Amazon S3
Audit Log
Data recovery features explained
Restore to GitHub
Clone from BackHub
Download Backups
Managing your Account
Organizations
Up- and Downgrade
Quota
Notifications
Billing Details (Enterprise and migrated Basic customers only)
Cancelation
Pricing, privacy & terms
Plans & Payment
SLA
Privacy and Terms
Security
Upcoming Features
FAQ
Installation
Backup
Restore
Account
Plans and Pricing
Features
Security
Troubleshooting
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Help Center
FAQ
What is BackHub?
Use Cases
Getting started
Backup features explained
Back up GitHub repositories
Backup Snapshots
Cloud Sync to Amazon S3
Audit Log
Data recovery features explained
Restore to GitHub
Clone from BackHub
Download Backups
Managing your Account
Organizations
Up- and Downgrade
Quota
Notifications
Billing Details (Enterprise and migrated Basic customers only)
Cancelation
Pricing, privacy & terms
Plans & Payment
SLA
Privacy and Terms
Security
Upcoming Features
FAQ
Installation
Backup
Restore
Account
Plans and Pricing
Features
Security
Troubleshooting
FAQ
Answers to frequently asked questions.
Using IP allow list in GitHub
Installation
Which permissions do I need to install BackHub?
What happens when I uninstall the BackHub GitHub app?
Backup
How often are backups updated?
Does backup include metadata images and other attachments?
What happens when I delete a GitHub repository?
What happens when I remove access to a GitHub repository?
Do I need an Amazon S3 account to back up my repositories?
Can I keep snapshots longer than 30 days?
See more
Restore
How to restore repositories with files exceeding GitHub’s file size limit
Why do I need to install a separate app to restore to GitHub?
How can I restore if GitHub is not available?
How do I activate clone from BackHub capability?
Account
Do archived backups count against my quota?
We use GitHub Enterprise Cloud - can we use BackHub?
Plans and Pricing
Do you also offer annual plans?
Do I get a refund when I cancel my account during a billing cycle?
How can I choose larger plans with 1200+ repository backups?
Do you offer enterprise plans?
Features
Do you support Git Large File Storage (LFS)?
Security
How is access to operational data restricted at BackHub?
Are backups encrypted?
Where are backups stored?
Are you doing Vendor Risk Assessments?
